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Case Study: Coates Muswellbrook

Overview of client

Coates, Australia’s leading equipment hire and solutions provider, approached CleanaWater with the need for a wash bay at their new premises in Muswellbrook. Coates has been in business for more than 135 years and has 145 branches across Australia, with 55 in New South Wales and the ACT. Coates offers their customers a full range of turnkey solutions including equipment hire, engineering services, industrial solutions, power and HVAC, and is a registered training organisation.

As an industry leader, Coates aims to ensure the cleanliness and optimal condition of their equipment and offer quality service to their customers. The decision to opt for a modular wash bay solution for their new Muswellbrook location was driven by considerations of cost-effectiveness, flexibility, and environmental impact.

The Challenge

Coates faced the challenge of obtaining a wash bay that met environmental requirements, ensured compliance, and was cost-efficient. The complexity increased with the need for approvals, especially in acquiring the waste trade permit. Additionally, Coates wanted to ensure their wash bay was able to be packed up and moved to a new premises if the need arose.

The Solution

CleanaWater provided a total package to address their specific needs. The modular wash bay solution offered by CleanaWater was not only cost-efficient but also aligned with environmental and compliance standards. The commitment to managing all compliance and administrative aspects played a significant role in Coates’ decision to choose CleanaWater.

The Results

Watch David Bradley talk about the project


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After-sales support

Comprehensive after-sales service. Seven days a week. That's the CleanaWater support promise.

We have industry experts located in Melbourne, Brisbane, and Newcastle. So you can always speak to somebody who understands your local market.

They're available around the clock to answer any queries you may have – whether it's about our systems or odour and water treatment in general.

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Cleanawater's end-to-end process

Step 1

Process Development

Cleanawater's project engineers confirm all site parameters, commence design and process evaluations on specific requirements for your waste water treatment plant works.

Step 2

Conceptual Modelling

Conceptual 3D models, predictive flow and performance analysis models are tested prior to manufacturing a site's waste treatment system.

Step 3


We update the design briefs and create build drawings before manufacturing and commissioning at our Melbourne facility.

Step 4


The Cleanawater team complete water waste management installation and commissioning on site – without disrupting your operations.

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